Help & support
We’re here to help you get the most from your training and nutrition.
Contact us
Have a question, found a bug, or need help with your account? Send an email to:maciejchmura@plate-org.com.
If you’re reporting a problem, include:
What happened and what you were trying to do
Your device model and app version
A screenshot, if helpful
Never include your password or payment details.
Frequently asked questions
Can I change my goals?
Yes. Open your profile or settings to update your goals as your needs change.
Can I switch between metric and imperial units?
Yes. Go to Settings → Units and choose your preferred measurements.
Why haven’t I received notifications?
Check your notification preferences in the app, then make sure notifications are allowed in your device settings.
How do I manage or cancel my subscription?
If you subscribed through Apple or Google Play, manage your subscription in your App Store or Google Play account settings.
How do I request help with my personal data or delete my account?
Email maciejchmura@plate-org.com with your request. Use the email address associated with your account so we can help verify ownership.
Share feedback
Have an idea for improving the app? Send it to :maciejchmura@plate-org.com. We’d love to hear what would make your experience better.